Hiring a moving company is one of the most critical steps when preparing for a move. The right team can make the process smooth and stress-free, while the wrong choice can lead to delays, damage, or unexpected costs. Here’s a comprehensive guide to help you select the best moving company by asking the right questions:
1. Are You Licensed and Insured?
Always ask if the company is properly licensed and insured. Reputable movers will have a U.S. Department of Transportation (USDOT) number for interstate moves. Insurance protects your belongings in case of damage.
2. What Services Do You Offer?
Different moving companies provide varying levels of service. Some specialize in local moves, while others focus on long-distance or specialty items like pianos. Clarify what’s included in their service package and if they offer additional services such as:
- Packing and unpacking
- Junk removal
- Storage options
3. Do You Have References or Customer Reviews?
Online reviews and testimonials give insight into the experiences of past clients. Check for consistency in positive feedback and how the company addresses negative comments. Ask for references if reviews aren’t available.
4. Can You Provide a Written Estimate?
Transparent pricing is essential. A trustworthy moving company will offer a detailed, written estimate after assessing your move. Beware of quotes that seem too good to be true—they often lead to hidden fees. Key factors affecting costs include:
- Distance
- Weight of items
- Specialty services
5. What Packing Supplies and Equipment Do You Use?
Ask about the materials and tools the movers use to protect your belongings, especially for fragile or bulky items. Professional movers should use:
- Sturdy boxes and packing paper
- Furniture pads and shrink wrap
- Dollies and straps
6. What Are Your Policies on Damage and Claims?
Accidents can happen, so it’s important to understand the company’s damage policy. Confirm what type of liability coverage they provide:
- Released value protection (basic)
- Full value protection (comprehensive)
7. What Is the Timeline for My Move?
Clarify how long the move will take and whether they guarantee delivery dates. Understanding the timeline helps you plan better and avoids unnecessary delays.
8. Do You Subcontract Your Moves?
Some companies subcontract work to third parties, which can impact quality and accountability. Choose a mover that handles your job from start to finish.
Final Thoughts
Choosing the right moving company is about more than just price. By asking these key questions, you can identify reliable, professional movers who prioritize customer service, transparency, and the safe handling of your possessions. Got 2 Go Movers checks all these boxes, offering licensed, insured, and customer-focused service to make your move a success. Contact us today for a free quote and experience moving done right!